Studio Ghibli Museum Japan

Ghibli Museum

www.ghibli-museum.jp
4.5/5
(2K) · Art museum in Tokyo, Japan
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The brainchild of award-winning Japanese animation director Hayao Miyazaki, this museum includes a theater showing film excerpts, a whimsical …

Reviews

Tripadvisor
4.5/5 · 1,977 reviews
5-star
63%
4-star
8%
3-star
7%
2-star
7%
1-star
15%
Recent reviews
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Mar 10, 2025
Absolute joke of a ticketing system. Despite logging into the system in advance of the 10:00 Japanese time (01:00 UK time) deadline I was already #23000 in the queue, which crashed on me before I got…Full review by Adrian B
Mar 3, 2025
You can skip this. Its very crowded which is heightened by the fact that they hold everyone back and release them on the hour. The shopping is hectic and you will find better ghibli products elsewhe…Full review by pt0
Feb 25, 2025
As a lifelong Ghibli fan, I did expect this to be one of the highlights of my tri, especially considering all of the hype around it. I am a little saddened to say that this was not the case and I fee…Full review by Venture50065624228
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Questions & answers

Q:
Can I visit the shop or the restaurant without the ticket to the museum?
A:
No, a museum ticket is required to visit the shop or restaurant.
A:
Answer by Martina H · Jan 10, 2024
Q:
I bought tickets from the Lawson website.. then it asked me to login to print the QR code etc.. I remember the email I …
Q:
I bought tickets from the Lawson website.. then it asked me to login to print the QR code etc.. I remember the email I used and the 4 digit number password and phone number I used.. but still won’t let me log in..? It says incorrect details which I know clearly it’s correct becos as soon as I bought the tickets i quickly attempt to log in.. just keeps saying incorrect details.. they only just sent me an email confirmation that they complete payment and few other reservation details but no QR code which I’m not sure why they can’t just send us the QR code directly to our email rather than telling us to login in their page and do it ourselves ? Has anyone had this problem? Becos I’m worried when we get there they won’t let us in? Thanks!!
A:
Hello! It's been almost a year since I went through the process so I can't remember exactly how it went. However, I think there will be a link directly in the confirmation email to your QR …
A:
Hello! It's been almost a year since I went through the process so I can't remember exactly how it went. However, I think there will be a link directly in the confirmation email to your QR code (I think it was the 3rd link down or so). Maybe this is where you were having login issues? Can't remember if it's direct or you have to login even on that link. Is there a support email you can contact?
A:
Answer by Raquel T · Oct 4, 2023
Q:
Do you need to make a Lawson account before you buy the tickets online?
A:
I didn’t use Lawson. I used a ticket service called Voyagin. For a fee, they will participate in the lottery on your behalf. Great service, stress free for me and my family. The tickets were …
A:
I didn’t use Lawson. I used a ticket service called Voyagin. For a fee, they will participate in the lottery on your behalf. Great service, stress free for me and my family. The tickets were delivered directly to my hotel.
A:
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