At a Salesforce conference for its customers on Wednesday, Chief Marketing Officer Ariel Kelman showed a slide during a ...

Slack, an instant-messaging service popular with businesses, recently blocked other software firms from searching or storing ...

Salesforce’s Informatica acquisition demonstrates how critical data management is to the rapid growth trajectory of agentic ...

Salesforce is taking on archrival Microsoft in the competitive new space of copilots, which are AI assistants designed to help developers improve the customer experience (CX) across business ...

Salesforce CEO Marc Benioff is no fan of Microsoft’s AI tool, Copilot, and he’s not staying quiet about it. “When you look at how Copilot has been delivered to customers, it’s disappointing.

Salesforce unveiled Agentforce, the successor to its Einstein AI platform, at last week’s annual Dreamforce event. For Salesforce, this launch marks a leap forward in its AI capabilities ...

In the frothy business of selling artificial intelligence service, Salesforce Inc. has been punching above its own weight. “Salesforce?” I hear you wonder. The folks in the dull business of ...

Salesforce has expanded its AI tools with Agentforce, a platform to help users automate tasks. Agentforce uses generative-AI models that build on Salesforce's existing products. This article is ...

suggesting that Benioff and his team will be under pressure to translate the promise of their AI agents into higher growth. Prior to today’s after-hours move, Salesforce’s stock was down 2% in ...

But it’s not just AI-centric companies advancing the technology. Thursday, cloud-based sales software company Salesforce also announced a new AI system centered around what might be the next ...

More tech companies are developing healthcare-specific AI agents, which are applications that use the technology to handle time intensive functions. Salesforce's set of AI agents, called ...

“We are just starting.” Agentforce allows Salesforce’s enterprise customers to build and deploy AI-powered agents customized to their business needs. It utilizes all the data stored in the ...