We’re seeing historic damage from this storm on a scale that many of us have never seen in western North Carolina in recent memory,” Duke Energy spokesman Jeff Brooks said.

Days after Hurricane Helene wreaked havoc on the Carolinas, thousands are still without power. Crews from as far as Canada are working to get power restored, but how soon will that be? Jeff Brooks with Duke Energy joined Queen City News to answer some questions regarding the outages and when

In a statement, Duke Energy said a majority of customers are expected to have power returned no later than Friday evening, Oct. 4. However, repair efforts are so widespread that very few areas have been assigned estimated times of restoration.