Customers can tell the the difference between someone who can really help them and someone just pressing automatic send buttons for pre-scripted platitudes. Here’s how to use online chat to ...

Founded in 1999, Salesforce remains one of the world's most popular and trusted software companies. At its core, Salesforce ...

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of ...

Alternatively, you can email Amazon customer service at [email protected], but make sure to include enough detail to avoid ...

A man shared a surprising Reddit conversation with a Swiggy customer service executive regarding his missing food order.