DoorDash co-founder shares three insights, grounded in his experience, that can help build success in today's digital economy ...
Alchemer, a global leader in customer feedback management and voice of customer technology, today announced Ramesh Kandukuri ...
Processes accelerate an organization’s time to market, allow organizations to adapt to market changes, lead to predictable ...
Still, staying customer-obsessed pays off, according to Lyft’s chief marketing officer, Brian Irving, who spoke on a panel at Inc.’s SXSW Founders House today along with Melissa Ben-Ishay ...
Be customer experience obsessed. If I were only going to share one lesson, it would be this. Jeff Bezos built Amazon into the company that it is today by being what he has called “obsessed ...
Emplifi Fuel transforms how customer-obsessed marketing and customer care teams work by combining VoC data (social content and comments, surveys, ratings and reviews, etc.) with industry-specific ...
Intel's new IoT sales chief, Brad Haczynski, talks to CRN about the chipmaker's new focus on 'customer obsession,' Intel's drive to help partners scale IoT projects and new 'purpose-built silicon ...
I don't know the whole answer, but I may know bits of it. Here's a starter pack of essentials for Day 1 defense: customer obsession, a skeptical view of proxies, the eager adoption of external ...
business that proudly markets itself as “customer-obsessed” – the layoffs carry a special significance. At a time when remote work and cost-cutting have upended established work patterns ...
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