In today's competitive market, every business aims to achieve 100% consumer satisfaction to establish itself as a trusted ...

If your financial aid package falls short of your need, you can ask the college for more financial aid by sending them a financial aid appeal letter. A financial aid appeal is not like a negotiation.

Learn how to rescind a resignation letter with our step-by-step guide, templates, and expert tips to retract your decision ...

We welcome guest essays that will bring a variety of perspectives and diverse voices — not an echo chamber of the same points of view — to the paper.

I read a past article of yours on the “lost art” of writing employee commendation letters. The trouble is that our employees are comfortable performing only the minimum requirements of their job. Even ...

In a new book Rachel Syme extols the simple pleasure of connecting with friends and strangers through the mail ...