I wrote an article last week about what I thought was a benign topic: sending a thank-you email after a job interview. My article was simple. I explained the two reasons I take thank-you emails ...

For me, the daughter of small business owners, winter and the holidays meant more family time at the dining table, not just to eat but to handwrite thank you notes to our customers. My brother ...

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DEAR STILL IN GRIEF: I’m so sorry for the loss of your daughter. You’ve been through something awful and there’s no timetable for how you navigate this period after. And that includes thank-you notes.