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How to Respond to Negative Feedback About Your Business"Instead of ignoring or arguing, I replied to the comment: 'Thank you for ... outrageous comments. Instead of getting defensive, try using humor or a playful, factual response.
A simple “Thank you for your feedback” can go a long way in establishing rapport. In addition, it’s important to be prompt. Customers appreciate timely responses. Aim to reply within 24 hours.
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New Study Shows: Write These 3 Words at the End of Your Emails to Get More FeedbackYou’ll want to try this simple email trick.
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