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Uber shares fell Monday as the Federal Trade Commission filed a lawsuit alleging “deceptive billing and cancellation ...
The agency claimed that Uber tricks customers into enrolling in its Uber One subscription service and then puts up barriers ...
The service costs $9.99 a month and offers discounts on fees associated with Uber’s ride hailing and food delivery apps. Uber falsely claimed that users would save about $25 a month through the ...
Uber promised convenience, but federal regulators say the company trapped users in subscriptions they never asked for and ...
The government says some users were forced to navigate through 23 different screens to cancel their membership.
In its lawsuit, the FTC claims that the company signed up “many” customers to Uber One without asking their consent. In one ...