3. Tap "Help." 4. Scroll to the bottom of the Help menu and choose an option to contact Uber from the Support Center. However, if you are a rider, you won't see the Support Center in your app.

If you want to call your driver, just tap the phone icon at the bottom left corner of the screen, and then confirm you want to place the call. If you need to get back in touch with an Uber driver ...

The new customer support strategy was announced in a post in Uber?s newsroom blog this week. The company said it is directing riders and drivers to contact it directly through the Uber app instead of ...

Erica Daniels of Fairview captured an interaction with an Uber driver on her cell phone on Jan. 23. "I'm sorry. You’re going ...

they got on a three-way call with Uber Eats technical support. During the call, however, the man took her phone and disconnected the call. The woman later told police that the man forced her into ...