According to the FTC, the company made it easy for customers to sign up for phone plans but difficult to cancel. “Customers often had to contact Vonage multiple times, speak to multiple agents ...

Vonage's roots extend back several decades, so it's no surprise that its Business Communications service has a clear interface and consistently excellent call quality. Its basic video conferencing ...

Vonage's Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions enable companies to transform how they communicate and operate from the office or anywhere.

AI-driven platform reshapes customer service with smarter, faster tools Vonage Fusion bridges agents and experts for collaboration Unified communication channels empower agents across voice ...

Vonage's Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions enable companies to transform how they communicate and operate from the office or anywhere.

Vonage, a part of Ericsson (ERIC), announced an expanded collaboration with SAP (SAP) to help bring agentic AI-driven experiences to ...

Vonage also pioneered the Vonage Network Registry, a first-to-market developer registration service that simplifies and accelerates developer access to network APIs while enabling Communication ...

Leveraging Vonage's Messages API which includes support for RCS, WhatsApp, and SMS, along with Fraud Defender Advanced and ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

HOLMDEL, N.J., Feb. 27, 2025 /PRNewswire/ -- Vonage, a global leader in cloud communications and a part of Ericsson (NASDAQ: ERIC), has been named a Gold winner in both the 5G Networks and 5G ...