Sometimes, the best way to empathize is by recognizing how much emotional work they’ve had to do. By saying, “That must have ...

Setting boundaries around work protects people from overextending themselves. The phrases brilliant people use to ...

For instance, "I'm sorry but I have to use the restroom" is not the best way to say that. Instead, you should go with: "Excuse me while I use the restroom." 3. When you are making a decision that ...