Partner Content - As cost-of-living pressures, rising acquisition costs, and evolving consumer expectations intensify in 2025 ...

Despite consumers' feelings on the state of the economy, convenience retailers have the opportunity to capture loyal shoppers ...

In short, bad breakage is a sign that your program isn't actually building customer loyalty—and could be destroying it. Focus groups and other qualitative research among your program members can help ...

Acquiring new customers has always been quite a challenge, and it's getting more and more expensive and time-consuming in the realities of modern competition. Meanwhile, the main profits for ...

The paper, "Increasing Hotel Loyalty through Psychological Ownership ... check-ins online that included assessing whether a customer personalizing a room or using the hotel's data based on ...