It's been a tough week for Capital One, with a lawsuit and system outage hitting back-to-back as other big US banks enjoy positive headlines around stellar fourth-quarter earnings. On Tuesday, the Consumer Financial Protection Bureau sued the bank,
Capital One is under fire for offering paltry savings account rates to current customers. Here’s what you need to know.
Federal regulators said in a lawsuit on Tuesday that the giant bank deliberately underpaid savings account interest, even as rates rose.
"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
The Consumer Financial Protection Bureau is suing Capital One, which it says kept customers in the dark about higher-yielding savings accounts.
The Consumer Financial Protection Bureau alleged Tuesday the bank obscured an account from customers that paid a rate 14 times higher than one of its other products.
Capital One customers faced outages that have prevented some from accessing direct deposits, paying bills and more.
FOX Business reached out to Capital One for comment. It’s the latest blow to the financial institution, which is being sued by the Consumer Financial Protection Bureau (CFPB) for allegedly misleading customers by not notifying them of account options that paid higher interest rates.
The Consumer Financial Protection Bureau has filed suit against Capital One for allegedly misleading customers about its high-interest savings accounts.
Capital One officials are working to fix a website outage that has blocked customers from accessing their funds.
An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers. In an afternoon statement, the bank said it was still restoring systems that had been taken offline due to a technical issue with a third-party vendor.