A Connecticut business that has been drawing customers for 68 years has closed with “great sadness.” “After 68 years, it’s ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

It’s often said that accounting is the language of business—and that language is typically numbers and data. But for some ...

Customers have turned to social media to take out their frustrations on the big box store for closing down checkout lanes and ...

For decades, neon signage has been a staple of American business culture. From the vibrant lights of Las Vegas to the ...

Dave Moyes, partner for information and digital systems at architect SimpsonHaugh, said his firm uses AI in three key areas: ...

Scout Motors, a recently revived American vehicle company, is squaring off with Volkswagen Group dealer groups in court. The ...

Customer expectations have changed. Many brands claim to care about their customers, yet their actions often suggest ...

More businesses are realizing the significant benefits of leveraging external expertise for growth. Historically, many ...

When organizations prioritize a clear purpose over profit, they have a positive influence on consumers and stakeholders of ...

British utility Thames Water lodged an appeal to the country's competition regulator on Friday, beginning a process to try to ...

Cocoa production has been hammered in back-to-back crop years due to weather and crop conditions,. forcing many manufacturers ...