Shopify reports on effective customer acquisition strategies, including pre-launch demand, in-person connections, and ...

Running an online business and worried about your personal information getting leaked? How to keep your SSN secure.

Developing ways to measure your customers’ success and happiness with your business is key to maintaining their loyalty and ...

Being Customer Zero drives three critical transformations: product transformation, product integration and product confidence ...

GameStop settles class-action lawsuit for $4.5 million after plaintiffs accuse retailer of sharing customer data with ...

Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

Johnson Health Tech Trading has issued a voluntary recall of the product due to reports that the weight plates on the ...

With Elon Musk on the political outskirts, Rocket Lab CEO Peter Beck told BI customers value his company's simple focus on ...

To build long-term loyalty and relevance, brands must evolve with their customers and stay aligned with their expectations.

Inside the company’s newest redesign in Bridgehampton, New York. Starbucks plans to redesign up to 1,000 locations with the ...

In the latest flurry of scams, criminals have targeted Hawaiian Electric business customers by threatening to shut off service and then sending QR codes to make payment.

A customer of a billion-dollar US bank reportedly says scammers stole the funds from her small business loan that she had ...