Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

Q4 2024 Earnings Call Transcript February 13, 2025 Datadog, Inc. beats earnings expectations. Reported EPS is $0.49, ...

This workshop dives into how to manage growth and scale a business effectively. Entrepreneurs will explore strategies for ...

Microsoft is publishing for the first time our research into a subgroup within the Russian state actor Seashell Blizzard and ...

The Telecom Regulatory Authority of India (TRAI) has amended the Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2018 to further strengthen consumer protection against ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

The business landscape of today is very competitive, where customer experience reigns supreme, with it being one of the key ...

DALBAR's independent third-party review and benchmarking affirm CIBC Mellon's commitment to delivering high-quality client service. The 2024 Telephone Service Seal of Excellence recognizes CIBC Mellon ...

We list the best call center software, to make it simple and easy to setup and use a single software platform to manage all incoming calls. Call centers used to something only enterprise companies ...

Deepfake fraud, synthetic identities, and AI-powered scams make identity theft harder to detect and prevent – here's how to ...