For organizations ready to embrace the future, building the right infrastructure is the first step toward achieving ...

ServiceMax AI is an intelligent assistant that orchestrates agents designed to provide useful information to service ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Capital One has unveiled a new AI agent that dealers and customers can use to streamline the car-buying experience, enabling ...

Artificial Intelligence (AI) is transforming industries worldwide, and customer service is no exception. However, in Rwanda, AI-generated responses often fall short, leaving customers with vague and ...

GPTBots' integration of DeepSeek is more than just a technological advancement—it’s a commitment to empowering businesses to thrive in the AI-driven era. By combining DeepSeek’s advanced capabilities ...

M TN Zambia has teamed with blackNGreen, a technology business, to introduce Call Natasha, an Artificial Intelligence (AI) ...

MOUNTAIN VIEW, CA / ACCESS Newswire / January 30, 2025 / Level AI proudly announces its placement on CMP Research Prism, an elite technology ...

Organizational leaders in every industry around the world are evaluating ways AI can unlock opportunities, drive pragmatic ...

Karl Toriola, MTN Nigeria’s chief executive officer, is confident that the telecommunication company ... including better network quality, enhanced customer service, and greater coverage.” “We will ...

WASHINGTON (Reuters) - U.S. consumer confidence weakened for a second straight month in January amid renewed concerns about the labor market and inflation. The Conference Board said on Tuesday its ...

US Consumer Confidence Dips Again to Start the Year, According to Business Group WASHINGTON (AP) — U.S. consumer confidence dipped for the second consecutive month in January, a business ...