Call centers often evoke images of robotic voices and scripted responses, leading to a perception of impersonal, transactional interactions.

Yes Arts and its partners will reveal a mural dedicated to suicide prevention, support and awareness, at 11 a.m. on Saturday, ...

Kentucky Blood Center (KBC) is expanding its partnership with The Milk Bank to include a seventh drop-off location for frozen ...

One Silicon Valley entrepreneur has developed a data center that generates not only the power to run it but also the water to cool it.

As climate change pushes montane species upslope in a bid to escape warming temperatures, species, including birds, occupying ...

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

Warner Bros. reportedly unveiled the first logo for The Cat in the Hat, the new animated movie version of the classic Dr.

The Trump administration hasn’t yet delivered huge deportation numbers — but it is using the internet to provide regular ...

"Discover amazing and mind-blowing facts you won't believe with Top 10 videos! Explore the weird, wonderful, and unbelievable ...

As artists fight to protect their works from being used to train AI models, Jack Dorsey wants to eliminate intellectual property (IP) laws altogether. Elon Musk agrees. On Friday, the cofounder of X ...