Strong channel relationships do tend to benefit your operations and those of your partners, but ultimately, they’re for your ...

Startek®, a digital-first global customer experience (CX) solutions provider, today announced that its South Africa operations have been recognized with the Best Employer Brand Award 2025 at the South ...

NEW online casinos are appearing in the UK on a regular basis, and knowing which ones are worth your time, and which are best ...

Put yourself in your audience’s shoes and be brave enough to admit when something you thought was working just isn’t.

Lillian Guevara-Castro brings more than 30 years of editing and journalism experience to the CardRates ... But what they often forget to consider is its customer service. By opting for credit cards ...

Instead, the GRADE Working Group has recommended developing ungraded best or good practice statement (GPS) and developed guidance under which circumsances they would be appropriate. Through an ...

TAIPEI, April 3, 2025 /PRNewswire/ -- Cathay United Bank once again dazzled international audiences, sweeping six awards from the Retail Banker International, a leading global finance publication ...

With white-label options, the chatbot widget can be branded as your own, making it a seamless part of your customer experience. Despite being AI-centric, Dante also covers essential help desk features ...

This artistic Portland experience is the best way to celebrate the new season. I doubt I'm the only Pacific Northwesterner who emerges from winter like a creature crawling out of hibernation. Still, ...

Upgraded AI Agent Builder is a dynamic platform that allows businesses to create customized AI agents tailored to their unique service needs, enabling a more personalized customer experience and ...

The federal office in charge of ensuring cybersecurity at all levels of the government cited the use of encrypted messaging app Signal as a "best practice" for "highly targeted" government ...