A step-by-step playbook to supercharge salesFierce competition means brands are no longer competing on price and product ...

Thanks to modern survey tools, creating and distributing a questionnaire has never been easier. By Alex Caffarini As a ...

The first step in improving customer experience is understanding what your customers truly want. This means going beyond ...

Taking a customer-driven approach to innovation that streamlines and simplifies workflows while maintaining quality is the ...

The latest multimodal models operate fluidly across text, images, and speech and will enable the next wave of breakthroughs ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

An innovative, privacy-conscious alternative measures emotional responses without cameras by leveraging radio waves and AI.

Introduction Overview of Loti Labs Loti Labs stands as a respected USA-based retailer specializing in peptides and research ...

Activated Insights has recognized 475 independent living and assisted living communities nationwide with Customer Experience Awards because they “represent the highest standards of senior care, having ...

AI flops when brands build for customers instead of with them. The best AI customer experience design happens when AI solves ...

When brands look to connect emotionally with customers or clients, they often think first of marketing. But amazing customer ...