AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

Successful CRM strategies rely on high-quality data, predictive analytics, and AI-driven automation to deliver seamless ...

In today’s digital age, consumers interact with brands through multiple touchpoints—websites, social media, emails, mobile ...

NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...

In today’s fast-paced digital world, staying ahead in e-commerce and retail means embracing innovation. Traditional marketing ...

By mastering the newest strategies in ABM, marketing leaders can redefine how they connect with their most valuable clients.

By crafting a narrative that highlights your brand's purpose and values as well as the customer's journey, you can forge ...

By the time your startup reaches Series B, you’ve shown product-market fit (PMF) and have achieved some initial market ...

B2B marketing expert Georgie Gilmore outlines why channel partners are so underused in B2B marketing, and why it's a big ...

Unlocking the future of personalized customer interactions with AI-driven solutions and advanced communication APIs ...

Plus: Rising Phoenix Capital launches $20 million royalty fund La Plata Peak, and The Learning Experience expands its North Texas footprint with six new locations.

To drive sustainable growth, brands must shift from isolated transactions to lasting customer relationships. This requires a ...