Samsung India introduces a new Home Appliances Remote Management tool. This system uses AI for remote diagnosis and troubleshooting. It aims to reduce ...

By putting people at the center of innovation, TX not only drives growth but also fosters loyalty, engagement and long-term ...

At Google Cloud’s Next ‘25 conference, the tech giant will lay out innovations that speak to how brands and agencies can use artificial intelligence.

Learn how Flycore's aviation-specific technology is helping flight schools modernize, improve student experiences, and focus ...

Fragmented stacks, real-time demands and privacy constraints are rewriting the rules of unified data strategy.

Customer expectations have skyrocketed but so have the challenges businesses face in meeting them. Today’s consumers demand ...

IN today's fast-evolving digital environment, customer expectations are rising as fast as technological capabilities. Adobe, ...

USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...

Connecting Retail report finds retailers identified networking and IT as the biggest frustration, with two-fifths suffering ...

Idiomatic is perfect for businesses that receive a significant amount of open-ended feedback and need a tool to help make sense of it quickly. CustomerGauge specialises in customer experience ...

To translate insights into action, brands should establish cross-functional collaboration between data analysts, marketers ...