Barbie doll manufacturer Mattel reveals how leaning on Google Cloud has enabled it to respond to customer feedback quicker ...

By putting people at the center of innovation, TX not only drives growth but also fosters loyalty, engagement and long-term ...

Find out how AI and social media can streamline your marketing efforts while enhancing content creation for greater impact.

1. Proactive Support: Address issues before they escalate. Follow up, check in and make customers feel cared for. 2. Surprise ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a ...

Introduction E-commerce marketing has undergone a rapid transformation over the past decade, driven by technological ...

In today’s fast-paced world, maintaining healthy blood sugar levels and managing weight can be challenging for many ...

Korean Air was named Airline of the Year for 2025 by AirlineRatings.com, receiving high praise for its economy class service. Korean Air is focused on evolving its customer experience, implementing a ...

Yotpo’s research initiative analyzed 51 million product reviews across 20,000 stores to reveal what matters most to shoppers ...

In a recent article, Tech Cabal highlighted a staggering statistic: over 2,500 locally developed ride-hailing apps have tried ...

DISA pursues a two-pronged customer experience strategy to ensure its IT services meet warfighters’ needs, the director of J9 Hosting and Compute says.