Barclays has paid out over £2,000 to a customer who repeatedly complained staff had misgendered them. The customer, who identifies as female, but asked no titles or pronouns be used to address them, ...
Gregg Wallace's healthy eating website has been slammed by customers who have raised issues about poor service and refund ...
Attention-grabbing campaigns might bring customers in, but it’s the experience that keeps them loyal. Retailers need to ...
Satisfaction in airlines’ customer service has improved in the last six months, reaching +59. Despite this, four in ten ...
Expedia is one of the most well-known online travel agencies, offering a wide range of services, including flight bookings, ...
BARCLAYS has issued a fresh update to customers who are still experiencing missing payments after a major outage. Service ...
LLOYDS, Halifax and Bank of Scotland online banking went down as customers complained of missing payments and wages. Hundreds ...
Many well-known online retailers and platforms in the Netherlands fail to provide easily accessible customer support, despite ...
A poll of 2,000 adults has found the most common complaints about customer service - and it turns out many people avoid ...
This story mentions sexual harassment and racism. As Mackenzie Ridenour and their coworkers wiped down counters, washed ...
A newly filed version of the multidistrict litigation (MDL) complaint describes the breach as a "hub-and-spoke" case, with ...
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