Avi Perez, cofounder and CTO, Pyramid Analytics, says that in order to unlock the value of business intelligence AI, data teams need to first prepare their databases, their approaches to AI governance ...

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This is precisely why I developed the Branding Pyramid framework. This battle-tested system has helped my clients generate hundreds of millions in revenue. It's not abstract theory. It's not feel-good ...

When you find yourself driving down a winding North Carolina road toward Timberlake, you might wonder if your GPS has developed a mischievous sense of humor—until the bright red barn-like structure of ...

Pie crust is the foundation upon which pie greatness is built, and JeannieBird’s is architectural marvel. Flaky without being ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

This Tech Guide explores three of the most common consumer “headaches,” and how retailers can improve customer service.

Artificial intelligence (AI) can be leveraged by hospitality companies to meet or even exceed customers' expectations, according to a framework proposed by researchers in the Penn State School of ...

Explore how real-world brands are using AI to understand their audiences, anticipate churn and personalize at scale.

As a result of these changes, I wanted to speak to someone at the forefront of all of these trends, who has spent her career ...

Investopedia / Crea Taylor A customer ... goods and services and how those decisions impact companies and economies. Understanding customers enables businesses to create effective marketing ...