SESTEK, a global leader in conversational automation technologies, has announced new Agentic AI capabilities added to its ...

(MENAFN- B2Press Online PR Service) With customer expectations rising and digital transformation accelerating across the Middle East, SESTEK’s Virtual Agent solution now powered by Agentic AI ...

The customer service landscape is experiencing a revolution—driven by automation and generative AI. While traditional ...

Telco consumers increasingly expect a more personalized relationship with their service provider – they appreciate efficient ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

KUALA LUMPUR, Malaysia, April 11, 2025 (GLOBE NEWSWIRE) -- Sagtec Global Limited (NASDAQ: SAGT) (“Sagtec” or the “Company”), a leading provider of customizable software solutions, today announced the ...

Global announced the launch of its AI-powered chatbot service, designed to elevate customer interaction and improve operational ...

Lower latency can enhance the humanlike quality of AI-driven conversations, but only when carefully optimized.

Nova Sonic is Amazon’s real-time AI voice answer to Google’s Gemini and OpenAI’s GPT-4o Amazon is showing off new AI ...

Tech and e-commerce giant Amazon (AMZN) has introduced a new artificial intelligence model called Nova Sonic, which it says ...