The “live chat” with a British Airways agent shows ... A spokesperson for BA said: “Our teams are contacting the customer to resolve the matter.” ...

Broadly speaking, current operating costs for most enterprises can be divided into four categories: business operation ...

To achieve the benefits of intelligent automation, enterprises and IT service providers should adopt intelligent change ...

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We all know that crypto casinos are dominating the online gambling industry now and are readily available. This increase in ...

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March was a big month for HubSpot, with 132 updates shipped to users of the platform. Here are the 14 admins and managers ...

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and patterns from customer interactions. It empowers users to gain valuable knowledge and drive targeted business impact. It leverages Azure AI Foundry, Azure AI Content Understanding, Azure OpenAI ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s ...

Calling customer service when you have a question or problem with your credit card might seem like a pain, which is why many card apps incorporate AI and chatbot technology to virtually ...