At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better understand AI’s effects on customer service and what it means for both ...

Video cover letters could give applicants an edge in a competitive job market by showcasing their skills, personality, and ...

As candidates have been confirmed we are naming them and we are setting up interviews with them. GuelphToday received the following Letter to the Editor from reader Vincenzo Timpano, in regards to ...

In this guide, we’ll cover the ... its support service, it uses RingCentral’s cloud phone solution to make sure there’s a human in place to attend each call no matter what time or day it is. A prime ...

Artificial Intelligence is being integrated throughout the job application process, and cover letters are no exception. As these documents remain crucial for showcasing personality and fit, AI-powered ...

33,128 people played the daily Crossword recently. Can you solve it faster than others?33,128 people played the daily Crossword recently. Can you solve it faster than others?

RingCentral RingCX, for example, is a holistic omnichannel solution, ensuring exceptional customer experiences across all your channels. Customers don’t just contact customer service to find a ...

The insurers, which are paid by state and federal governments to cover low-income Medicaid recipients, collected at least $4.3 billion over three years for patients who were enrolled—and paid ...

As someone with decades of experience as a job interviewer and applicant, I’m always surprised when I encounter dismissiveness—and outright disdain—of cover letters (especially when that ...

As 23andMe files bankruptcy to facilitate the company's sale, some worry whether customers' genetic data will stay secure without Congressional help.

With the VA on the chopping block? Spare me the pleasantries. The GOP shouldn’t bother thanking me for my military service. Unfortunately they, and many other Americans, voted for a draft dodger ...

I would like to share one recent example of Lancaster County kindness ... room was not the result of a “distraction.”) This letter, therefore, is the only means available to express our ...