These powerful LGBTQ quotes have shaped and inspired generations—and remind us how far the community has come Motivational LGBTQ quotes They say a picture is worth a thousand words, but one should ...

American Airlines has been on a years-long quest to reduce staffing. They reduced the number of agents at each gate, so that domestic flights that are no more than 80% full now get a single employee.

Finding the right graduation quote can be a tedious process. After four years of hard work, you want to commemorate this special moment with the right words. Something that defines who you are and ...

Customer service can make or break a dining experience. It can ruin a perfectly delicious meal or brighten up the most basic of take outs. Now, a new survey has revealed the surprising chains ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.

NSW Department of Customer Service (DCS) has tapped Naomi Youness to temporarily lead IT as CIO Aarti Joshi embarks on maternity leave. Youness is currently the CIO of the NSW Department of ...

Cadillac ranks third in customer satisfaction for the Premium Brands segment in the annual J.D. Power 2025 U.S. Customer Service Index (CSI) Study, putting it well above average and matching its ...

A motivational speaker from Anchorage accused in 2020 of sexually abusing a minor and producing child sex abuse materials has been sentenced to a total of 25 years in prison on state and federal ...

Sky has said 2,000 call centre jobs are at risk under plans to move more of its customer service online. The media and telecoms company plans to close three of its 10 UK customer service centres ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Indian consumers spent a staggering 15 billion hours in the past year trying to resolve customer service issues, according to ServiceNow’s report. Despite rising investments in technology ...

GMC scored solidly above average in the J.D. Power 2025 U.S. Customer Service Index (CSI) Study, showing that customers are generally quite satisfied with the quality of service – including both ...