News

No. 17: ‘Let us not be satisfied with a mediocre life. Be amazed by what is true and beautiful, what is of God!’ ...
Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...
Whether you’re facing a tough season or simply feeling stuck, motivational quotes for life can act as your mental reset button. These quotes aren’t just words—they’re powerful reminders of resilience, ...
Finding the right graduation quote can be a tedious process. After four years of hard work, you want to commemorate this special moment with the right words. Something that defines who you are and ...
These funny, touching and just plain iconic Harry Potter quotes will make you want to ... actually a pretty decent teacher and delivers this motivational quote. 3. “We must unite inside ...
What Is the Automated Customer Account Transfer Service (ACATS)? The Automated Customer Account Transfer Service (ACATS) facilitates the transfer of securities from one trading account to another ...
Customer service can make or break a business. Put yourself in the shoes of a customer; you’ve encountered a problem with your product and need to contact support. If you get a resolution quickly, you ...
Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.
Sky, the owner of Sky News, has announced 2,000 jobs at its customer service centres are at risk. The company said its proposals, including the closure of three UK sites, would affect 7% of its ...
AI is the next big thing in customer service. At least, that’s what everyone says. And they’re not wrong. Businesses are ditching clunky old chatbots in favor of smarter AI agents, promising ...
Your agent may have provided a satisfactory resolution, but what about the journey they facilitated? Developing a consistent customer service voice ensures your team provides better experiences. Tone ...