This week at the annual Forrester B2B Summit in Austin, company vice president and principal analyst Amy Bills shared four principles of behavior that allow customer-obsessed companies to grow ...
Forrester (Nasdaq: FORR) today opened the call for nominations for its 2025 Customer-Obsessed Enterprise Awards. Open to organizations headquartered in Asia Pacific, Europe, and North America with ...
The round was led by Smedvig Ventures, with investment from Expon Capital and Motier Ventures as well as business angels With the funding, MarketLeap will ramp up AI-driven automation in the platform, ...
Now in its second year, the event for customer-obsessed product teams, hosted by Dovetail, will feature industry leaders from Microsoft AI, Atlassian, OpenAI, and more as they discuss the latest ...
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Layoffs, abusive calls, and AI fears: Inside the front lines of Amazon’s ‘customer obsession’ promiseThe bad news blindsided Amazon customer service employees across the globe in Mid-May: More layoffs had arrived. This time, it was middle managers. In one Amazon office in Europe, a senior ...
CAMBRIDGE, Mass., January 27, 2025--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today opened the call for nominations for its 2025 Customer-Obsessed Enterprise Awards. Open to organizations ...
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