Three innovative pieces of technology enhance omnichannel customer experience and operations, resulting in customer loyalty, ...

Georgia Power was ranked number one for business customer satisfaction among large utilities in the South by J.D. Power in ...

Closing the digital gap, often referred to as ‘digital transformation,’ is often the shortest path to realizing better ...

Customer reviews are a powerful strategic tool that can boost your visibility, enhance your credibility, and improve ranking ...

Nigeria’s customer satisfaction index rose to 67 percent in 2024 as service delivery and overall customer experience across ...

A random selection of 60 consumers per day will be contacted to gather feedback on four key service parameters: TGNPDCL ...

ATLANTA, March 31, 2025 /PRNewswire/ -- Georgia Power, the state's leading electric utility serving 2.8 million customers, continues to focus on improving and enhancing the customer experience ...

Papa Johns is set to transform the pizza ordering and delivery experience through an expanded multi-year partnership with ...

Customer satisfaction levels in the UK have plummeted to their lowest since 2010, despite heavy investments in experience ...