Learning how to use AI-powered tools effectively can help you make more money at your current job by becoming more valuable.

With all these services, you build everything yourself, starting with a template ... varying customer support options. For instance, Wix has a telephone callback service—even for free accounts!

A new survey from ResumeTemplates.com finds that nearly three-quarters (74%) of U.S. companies that rely on imports plan to raise prices following the sweeping tariffs announced by President Trump on ...

Do you dream of starting a business from home, but you have no clue what type of business to start? Here are 41 small ...

This Tech Guide explores three of the most common consumer “headaches,” and how retailers can improve customer service.

Known for having the friendliest staff in fast food, Chick-fil-A still holds the crown — even with a 2% dip this year. The ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

The customer service landscape is experiencing a revolution—driven by automation and generative AI. While traditional ...

As Team '25 opens, Atlassian unveils new customer service and skills apps, makes its Rovo AI tool free for most users and ...

These awards highlight the Blue Cross VT’s Customer Service team’s excellence and the organization’s dedication to delivering exceptional experiences for our members. The recognition marked the third ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...