AI agents are reshaping work for organizations and individuals, automating business processes and creating custom assistants.

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

The customer service landscape is experiencing a revolution—driven by automation and generative AI. While traditional ...

As Team '25 opens, Atlassian unveils new customer service and skills apps, makes its Rovo AI tool free for most users and ...

Atlassian’s AI agent Rovo generated a lot of buzz at this week’s Team ‘25 conference. Rolled out six months ago, it has had ...

As the Trump administration continues to expand its deportation actions, startling scenes have emerged in recent weeks of masked federal agents in plain clothes detaining international students on ...

Our Voice Agents create operational efficiencies that allow customer service, and sales organizations to scale revenue growth, while reducing costs across various aspects of a department's ...

Customer expectations have skyrocketed but so have the challenges businesses face in meeting them. Today’s consumers demand personalized and consistent support across every channel—yet high ...

Under US law, Customs and Border Protection (CBP) agents may demand passwords to unlock devices during inspections. Travelers who refuse the demand risk having their electronics confiscated and ...

A senior official describes the billionaire as an awkward and abnoxious asshole. By Lucas Ropek The Funniest Memes About Donald Trump’s Idiotic Tariffs James Whitbrook and Gordon Jackson Lucas ...

This advertisement has not loaded yet, but your article continues below. Sarah A. Boardman says that in the six years since she painted the portrait, she has 'received overwhelmingly positive ...

Showcase your company news with guaranteed exposure both in print and online Gather your employees for an afternoon of games as we honor the Best Places to… Network with our region's hottest ...