AI agents are reshaping work for organizations and individuals, automating business processes and creating custom assistants. Learn more.

Between April 14 and May 31, the machines will be removed in the Business Improvement Areas (BIAs) of North Edge, Alberta Avenue, Kingsway, Stony Plain ... 24/7 HotSpot customer service through ...

In today’s fast-evolving customer service landscape, the integration of AI, such as Copilot and autonomous agents, is transforming how businesses ... If you’d like to customize your app name, ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

Sophisticated automation and optimization: Enables the world's most lifelike conversations, not just automated voices, and offers omnichanel integration for unified customer experiences. The ...

An AI assistant on their screen helps the customer service agents figure out the right answers to customers' queries. Verizon first started deploying the new AI features in July 2024, ramping them ...

As Team '25 opens, Atlassian unveils new customer service and skills apps, makes its Rovo AI tool free for most users and ...

The customer service landscape is experiencing a revolution—driven by automation and generative AI. While traditional ...

The company’s suite of solutions now includes enterprise-grade VoiceAI agents, real-time agent assist tools, AutoQA for quality monitoring, agent coaching and business insights.