Everyone wants good quality health care, but what exactly is quality and how do you measure it? Is it to do with the waiting ...

"What we were trying to understand in this study when we asked questions on the patient experience survey is what contributes to the responses. And it's not as obvious as it might seem ...

I barely made the last flight from Chicago to Los Angeles that day to hear his final words: “Promise you will never say I wish ... to use the LAL and not the LAL+ in patients with higher-order ...

As healthcare continues its shift toward value-based care, one factor is becoming impossible to ignore: patient experience isn’t just about satisfaction — it’s directly tied to reputation, ...

Jacksonville, Fla.-based Baptist Health has built a “culture” of innovation by involving team members and making care consumer-friendly, its IT chief told Becker’s. Aaron Miri, DHA, executive vice ...

One of the phrases brilliant people use to politely say "that's not my responsibility" is "I wish I could help, but I'm not ...

It's done. You’ve had it.” My partner is grinning widely. I open my eyes but have no clue where I am. He tells me I had a ...

Doctors say it’s not uncommon for patients to not lose weight on the GLP-1 drugs, even if celebrities are seemingly shedding dozens of pounds. Julia Musto spoke to people frustrated that they are part ...

Bills for pet owners have risen as corporate ownership has increased - by more than 60% between 2015 and 2023, figures from ...

It was these dramatic episodes that prompted us to reach out to an emergency doctor who’s lived through a similar horrific ...

Claudia Gomez had just moved to Canada from Colombia when she says she had a traumatic experience ... say is a wider issue across the health-care system. Toronto Public Health says more patients ...

Patient advocacy groups almost always say convenience is the key to an excellent clinical trial experience ... including, but not limited to, aligning the project milestones across initiatives ...