If you have a question or need information from a federal agency, check the federal holiday schedule to make sure you get ...

Seniors can no longer change their direct-deposit information over the phone and confusion reigns about what other functions ...

"If they notice any unscheduled changes to their benefits, they should contact Social Security immediately ... 800 number to assess the level of customer service, but was disconnected three ...

The worsening problems come as Elon Musk’s DOGE team pushes for more cuts at the agency, including in the department that oversees the website.

The agency already uses artificial intelligence, but Trump's nominee for SSA commissioner said more could be done The presumptive new boss at the Social Security Administration has plans to deploy ...

33,062 people played the daily Crossword recently. Can you solve it faster than others?33,062 people played the daily Crossword recently. Can you solve it faster than others?

As part of the Trump administration's efforts to cut federal spending, Social Security is enduring job cuts, office closings, a revamped customer service strategy and scrutiny for fraud.

API testing firm APIsec has confirmed it secured an exposed internal database containing customer data ... as well as details about the security posture of APIsec’s corporate customers.

All eyes are on Donald Trump administration's efforts to cut federal spending, Social Security job cuts, office closings, a revamped customer service strategy and scrutiny for fraud.

In Massachusetts, about 1.2 million people recieve Social Security benefits, or about 1 in 5 people in the state. When the checks come in the mail is back in the political spotlight, as the ...

The Social Security Administration was already facing serious customer service challenges, even prior to these cuts. These sudden, seemingly indiscriminate cuts would risk jeopardizing Americans ...

and we are updating our policy to provide better customer service to the country’s most vulnerable populations,” said Lee Dudek, SSA's acting commissioner of Social Security in a statement.