Help desk software uses multiple channels such as chat, email, calls, and online forms to register and solve customer issues.

IntroductionIn 2025, South Africa’s small and medium-sized enterprises (SMEs) face the pressing need to digitise operations and enhance business agility. Business software solutions like enterprise ...

GE Vernova is considering the sale of its industrial software division, Proficy, which could generate up to $1bn.

Worcestershire-based The Bransford Webbs Plant Company, one of the UK’s leading growers of ornamental plants, has announced a ...

Windsurf's Kevin Hou said technical fundamentals, knowing when to seek help, and "metalearning" are the marks of experienced ...

BURLINGTON, Mass., June 30, 2025 (GLOBE NEWSWIRE) -- Progress Software (Nasdaq: PRGS), the trusted provider of AI-powered ...

FICO CIO Mike Trkay drives innovation with an unusually broad purview, managing technical operations behind ...

In the fast-paced realm of software development, effective communication and strategic planning are crucial. Story mapping is ...

The AI rollup thesis is venture capital’s attempt to arbitrage the multiple gap between services and software. But that gap ...

GE Vernova is exploring the sale of its Proficy industrial software business in a deal that could fetch as much as $900M-$1B, ...

U.S. power equipment maker GE Vernova is exploring the sale of its industrial software business, Proficy, in a deal that ...

"I prefer to be a bootstrap founder but building a software firm as opposed to services … it’s quite interesting to see how ...