Abbreviations like ‘brb’ and ‘plz’ may seem benign. But new research shows they can make senders appear less sincere – and ...

Thank you for being our customer. Thank you for trusting us with your car ... “I want to thank you in writing.” With a Sharpie, I turned the “I” into a “We,” and asked my students ...

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...

H earing that you smell really stinks. If somebody wrinkles their nose and tells you it’s time for a shower, or subtly slides ...

Text S.A. ( OTCPK:LCHTF) Q4 2025 Earnings Conference Call April 3, 2025 9:00 AM ET ...

"This is truly a decision we don't want to do; we certainly don't need ... indicate an official closing date for the store. "Thank you for your loyalty, your trust and for allowing us to be ...

Even when criticism is constructive, we tend to focus on how we feel about it rather than its content. But that can change.

A new report illustrates a concerning dynamic: Record heat last year pushed countries to use more planet-warming fossil fuels to cool things down. By Claire Brown Last year was the hottest on ...

I assume that my hosts are already overwhelmed and I wouldn’t want to add ... us as a couple, must we each send a ‘thank-you’ note? April 11 birthday horoscope and your daily astrology ...

If you feel like you need a glossary to stay up ... Another word that Gen Zers will reach for when they want to lob an insult, "cringe" means something that is embarrassing for someone else ...

Thank you for being our customer. Thank you for trusting us with your car ... “I want to thank you in writing.” With a ...