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The government says some users were forced to navigate through 23 different screens to cancel their membership.
In its lawsuit, the FTC said multiple customers complained that Uber signed them up for Uber One without their permission or ...
A former Uber delivery and ride-hailing driver says that the app has an addictive quality that can distract gig workers from ...
Uber launched Uber One in 2021 with the lure of free delivery on eligible Uber Eats orders, discounts, priority service, and ...
The Federal Trade Commission on Monday sued Uber, the largest ride-hailing service in the world, for "deceptive" billing and ...
Uber One members pay $9.99 per month or $96 per year for a range of services, including fee-free Uber Eats food deliveries ... as many as 23 screens and still contact customer service.
The FTC said it received multiple complaints from people who were enrolled in the program without their knowledge.
Uber One members pay $9.99 per month or $96 per year for a range of services, including fee-free Uber Eats food deliveries ... as many as 23 screens and still contact customer service.
Uber said at one point it did require customers to contact a service representative if they wanted to cancel within 48 hours of a billing period, but that is no longer the case.
Poll reveals how Trump compares Uber One members pay $9.99 per month or $96 per year for a range of services, including fee-free Uber Eats food deliveries ... and still contact customer service.
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