My monthly bill started at approximately ... row when I lost my job. Excellent customer care. Verizon just offered me Internet service in addition to my cell phone service for the same rate ...

Telecom operator Verizon is enhancing customer service for over 115 million wireless connections using the Customer Engagement Suite, which includes AI-powered, human-assisted agents. Verizon ...

A retired law enforcement officer thought he took all the right steps when someone stole his identity and opened a new phone ...

The pivotal collaboration with Google Cloud, enhancing customer ... indicating Verizon underperformed relative to its industry peers. The enhancement in revenue through fixed wireless and AI ...

This $45 plan embarrassed my $100/month “premium” service. For a long time, we've all trusted that we were getting the best ...

Verizon's exclusive third-party service discounts could offset Visible's savings against monthly costs. Visible Wireless is a mobile ... discounts, and customer support, assessing their ...

The best cell phone plans offer enough data and coverage for your needs, as well as worthwhile features and perks.

But instead of saving money, your bill ... Verizon chat rep to apply the discount, which they did... and here comes the twist. Apparently, all other discounts the customer had were removed. As any ...

While inflation’s been squeezing wallets dry, the cost of communication is one thing that isn't shy of rising too. Now more ...

The Tarpon Springs man found himself charged for the Verizon service he never purchased ... was still responsible for the bill. It's not just that he didn't open an account with Verizon – he has ...