As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.
Connecting with an expert over the phone might sound old-fashioned but some say it can be the fastest way to solve your ...
Another big one this Friday. Everyone is saying one-to-one consent is dead (heck, even I have said it.) But is it really?
This local helpline answered 37K+ of Birmingham's greatest needs. Learn more. 👇 NowPartner #UnitedWayofCentralAlabama #UWCA #Birminghamalabama #211 #National211Day CM ...
County legislators are moving forward on a contract with Citizen Advocates to provide comprehensive crisis intervention and response services for the county after the closure of Reachout.