QKS Group, a premier market intelligence and advisory firm, has released its latest in-depth analysis of the global Contact ...

We're diving into seven of the best Voice over Internet Protocol (VoIP) systems and which businesses they're most suitable ...

VoIP’s uptake has been embraced with open arms in India’s growing tech scene, and plenty of providers have emerged with ...

Conversational AI for Intelligent Contact Center Market Set for Explosive Growth, Projected to Reach $1.58 Billion by 2030. MIDDLETON, Mass., /PRNewswire/ -- QKS Gr ...

Features: Telcos must open up, collaborate, and monetise next-gen networks through developer ecosystems and prepare to speak ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s ...

A settlement has cut down how much affordable housing Holmdel must permit, and close to half of it will be at the former ...

In today’s rapidly evolving customer experience (CX) landscape, businesses must adapt to meet ever-increasing expectations.

Some businesses closely monitor their customer relationships to identify ways to improve their service and products and to understand how to better meet their needs. The way businesses treat their ...

Looking ahead, he hopes to move to a more customer-facing location on Main Street in downtown Manasquan. Until then, however, “I want to keep the tradition of tattooing alive and give it to the ...