QKS Group, a premier market intelligence and advisory firm, has released its latest in-depth analysis of the global Contact ...

We're diving into seven of the best Voice over Internet Protocol (VoIP) systems and which businesses they're most suitable ...

VoIP’s uptake has been embraced with open arms in India’s growing tech scene, and plenty of providers have emerged with ...

Conversational AI for Intelligent Contact Center Market Set for Explosive Growth, Projected to Reach $1.58 Billion by 2030. MIDDLETON, Mass., /PRNewswire/ -- QKS Gr ...

Features: Telcos must open up, collaborate, and monetise next-gen networks through developer ecosystems and prepare to speak ...

Specialized CXM and customer service platforms like Zendesk (NYSE ... improvements and strategic transformations at companies like Vonage and AMD could be a catalyst for positive change at Sprinklr.

Vonage offers customers more than 50 business phone features ... Finally, Nextiva also offers a sales CRM integration to manage leads and opportunities, and a helpdesk to manage customer service ...

Amazon launched the Amazon Pharmacy service ... Hudek as chief customer officer. Hudek was CCO for WorkWave, leaving after more than six years, and held leadership roles at Vonage.

Amazon launched the Amazon Pharmacy service in November 2020 ... salons and gyms added Steve Hudek as chief customer officer. Hudek was CCO for WorkWave, leaving after more than six years, and held ...

We are excited to announce the general availability of Microsoft Power Automate customer managed key (CMK) support for environments with flows. Power Automate for desktop comes with new great ...