The question of bathroom access has been a fraught one for Starbucks, with the issue thrust into the spotlight in 2018 when ...

Starbucks said it was reversing a policy that invited everyone into its stores. The new code of conduct will be posted in all company-owned North American stores.

Starbucks is ending its open-door policy that allowed anyone to use its cafes and restrooms without making a purchase. The ...

New CEO Brian Niccol has said since joining the coffee chain in September that he wants Starbucks to refocus on its in-store ...

The reintroduction of Starbucks' 'buy something or leave' should be seen in the context of a dramatic shift in the global ...

Starbucks is ending its open-door policy after nearly seven years, now requiring customers to make a purchase to stay in the ...

Planning to pop into Starbucks to meet a friend, use the restroom or the internet? You better order a latte or cold brew ...

When Starbucks announced its full-year fiscal 2024 results last October 30, revenue was down and the company didn’t try to spin the headline : Results Reflect Challenged Customer Experience; ...

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

On Monday, Starbucks announced that—after almost seven years—it was rolling back its open-door policy. It’s a reversal of a ...