Al Masaood Commercial Vehicles & Equipment (CVE) has been awarded the Best Aftersales Service Excellence Award for second ...

The key to Marketplace Foods’ success is excellent customer service, Store Director John Gray said. “Customer service is ...

At Malaga Airport, you'll find several transport options, but few match the flexibility and convenience of having your own ...

And as many as 14 per cent said they were not given good advice or support. “These sentiments are extremely concerning, as ...

Cebu Pacific is deploying an artificial intelligence (AI) tool to automate responses to common passenger inquiries like flight bookings, making it the first Southeast Asian airline to fully use this ...

Personalisation is transforming the way brands engage with consumers, redefining the future of brand awareness campaigns. In ...

Customers flying with Qatar Airways will soon be able to ask an AI-powered travel agent to book their flights.

Lisa Widodo, Chief of Operations and Cofounder of Blibli, explains: “Blibli is true to our core, it's always about service ...

Leverage, measured as assets/equity, of around 13.7 times is much lower than that of major banks, which tend to be in the high teens. Nonmajor banks are not subject to the same capital requirements as ...

This could be because they don't know their lines or are nervous. You should treat these as red flags—legitimate customer ...

This potential post-work era can be an opportunity. For organizations, it’s a call to rise and rethink what leadership truly means in an age of AI. For individuals, it’s an invitation to tap into ...

Government computer systems are full of legacy quirks, and upgrading and updating them is a huge and often-fraught endeavor.