In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

A spokesperson for Starbucks said in a statement Monday ... believe the damages awarded to be excessive,” spokesperson Jaci Anderson said. “We plan to appeal. We have always been committed ...

The coffee giant said it plans to appeal the “excessive verdict” stemming from an incident at a drive-thru in 2020, and insists safety is paramount to the company.

Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules. “We want everyone to feel ...

“We sympathize with Mr. Garcia, but we disagree with the jury’s decision that we were at fault for this incident and believe the damages awarded to be excessive,” Jaci Anderson, Starbucks ...

but we disagree with the jury’s decision that we were at fault for this incident and believe the damages awarded to be excessive,” said Jaci Anderson, a Starbucks spokesperson. “We have ...