ServiceNow has taken big steps in AI in the past year, integrating AI into its SaaS offerings instead of trying to deflect or ...

We believe that agentic AI represents the next frontier of AI, where autonomous systems independently plan, execute, and ...

While tech leaders worry about departments deploying AI without oversight, they're missing a bigger concern: AI isn't just ...

Agentic AI is changing online meeting platforms and now thanks to Otter AI and other leading vendors it’s poised to change it even more.

New research shows 89% of consumers will switch brands over slow service—AI-powered agents could be the solution.

AI was the theme at EC as the technology is changing the way we interact with each other and with customers and that’s where ...

Agentic AI is poised to grow significantly in 2025, representing a pivotal shift in the evolution of artificial intelligence.

Field Service Proactive Maintenance: ServiceNow, Salesforce and Oracle topped the ratings, and all three were designated as Leaders across the seven performance categories. IBM, IFS, Infor, PTC and ...

Indian consumers are increasingly relying on AI chatbots for essential services, yet they still spend a staggering 15 billion ...

Organisations that seize the opportunity to innovate will not only stay ahead of the curve but will also set new benchmarks ...

With over 30 million users, Swiggy relies on proactive alerts and real-time monitoring, resulting in a 10% boost in ...