Informatica and Databricks are helping customers create and manage AI-ready data and generative AI analytics on the Databricks Data Intelligence Platform.

ZoomInfo and Salesloft have expanded their partnership to accelerate revenue growth for go-to-market teams.

While achieving the AI vision and realizing its full value and benefits is yet to come, a great deal of progress has already been achieved throughout the CX industry. Below is a list of lessons ...

Button's and Linktree's combined technologies will elevate shopping experiences by aligning intent with optimized journeys, while creating new revenue streams for creators.

MobileAction has expanded its commitment to the Apple Search Ads ecosystem through a partnership with Skai ( formerly Kenshoo ), which has integrated its Apple Search Ads business into MobileAction's ...

One of the more interesting discussion points that came up during our discussion with vendor executives was on how the conversational aspects of what OpenAI unleashed with ChatGPT have been ...

Algolia, an artificial intelligence search and discovery platform provider, has launched Shopping Guides, a content generation tool for e-commerce websites to guide shoppers and elevate their ...

For contact centers focused on lead generation and customer acquisition, non-compliance with regulations invites significant legal risks, including fines, lawsuits, and penalties. There is also ...

Salesforce's new retail solutions help merchants deliver personalized shopping across physical and digital customer touchpoints.

Hightouch for Offsite Media Networks is a self-service AI-powered audience management solution for offsite retail media networks spanning 50 media channels.

SymphonyAI, a provider of predictive and generative artificial intelligence products, is deepening its collaboration with Microsoft on SymphonyAI's CINDE Connected Retail Platform to support new ...

The future of CRM lies in addressing foundational issues with data rather than relying solely on advanced technologies like artificial intelligence or bots. This was the consensus when we brought ...